STAACKVALVES
— Legal

Privacy Policy

Last updated: 21 May 2026

1. Who we are

This site is operated by Staack Valves, a division of Staack LLC ("Staack", "we", "us"). 347 5th Ave Suite 1402, New York, NY 10016, USA. For privacy questions contact: privacy@staackvalves.com.

2. Information we collect

  • Contact & RFQ submissions: name, company, email, phone, project description, technical specifications and any attachments you provide.
  • Technical data: IP address, browser/device type, pages viewed, referring URL, captured automatically by our hosting provider for security and reliability.
  • Cookies: only strictly necessary cookies are used for site functionality. We do not use advertising or cross-site tracking cookies.

3. How we use information

  • Respond to your inquiry, prepare quotations and fulfill orders.
  • Verify creditworthiness, export-compliance and regulatory eligibility where required.
  • Maintain records required by tax, accounting and defense procurement regulations.
  • Improve site performance and protect against fraud or abuse.

Legal bases (where GDPR applies): performance of a contract, legitimate interest, and legal obligation.

4. Sharing

We do not sell personal data. We share information only with: (a) service providers acting on our behalf (email delivery, hosting, database, analytics) under confidentiality obligations; (b) affiliates within the Staack Industries group; (c) authorities where required by law, court order, or export-control regulation.

5. International transfers

Data may be processed in jurisdictions outside your country, including the United States and the European Union. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.

6. Retention

We retain inquiry and RFQ data for as long as needed to respond and for the duration required by applicable commercial, tax and export-control law (typically up to 10 years).

7. Your rights

Depending on your jurisdiction (EU/UK GDPR, California CCPA, others), you may request access, correction, deletion, restriction, portability, or to object to processing. Submit requests to privacy@staackvalves.com. You may also lodge a complaint with your local data protection authority.

8. Security

We apply technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and audited cloud infrastructure. No system is fully secure; we cannot guarantee absolute security.

9. Children

This site is intended for business use. We do not knowingly collect data from individuals under 16.

10. Changes

We may update this policy. Material changes will be announced on this page with a revised "Last updated" date.